资深技术顾问岗位职责
| 适配人群 | Oracle技术顾问,PeopleSoft开发工程师,HCM实施专家 | 使用场景 | HCM系统上线,财务系统升级,FSCM实施 |
|---|---|---|---|
| 设立背景 | 客户要用peoplesoft系统,得有人懂升级开发和故障处理。公司靠这个赚钱,得保证客户系统不出事。 | ||
| 核心职能 | 帮客户搞系统升级、写代码、查问题、做风险评估。远程或现场都得上,让客户系统稳稳的。 | ||
| 工作内容 | 做架构设计评审、系统健康检查、出问题立刻响应、调试代码、保障新功能上线不翻车。 | ||
| 协作关系 | 跟甲骨文技术客户经理、产品支持团队一起干活。直接对接客户it人员,有时也跟数据库管理员、中间件工程师碰头。 | ||
资深peoplesoft技术顾问 oracle甲骨文 甲骨文(中国)软件系统有限公司,oracle甲骨文,甲骨文,甲骨文(中国)软件系统,甲骨文中国,甲骨文北京 8年以上工作经验,精通peoplesoft升级/开发等,英语读写,能适应短期出差,base南山。
key objective:
contribute to the profitability of oracle customer services by providing technical support, business solution implementation and risk management, either on-site or through remote access, to assure the highest level of customer satisfaction.
responsibilities:
• develop and deliver proactive support services for customers including design reviews, defining architectural alternatives, operational audits, availability studies, risk assessment and product release planning
• provide support, when required, to customer situations where complex problem diagnoses, analysis and resolution require special situation management
• ensure readiness for new product/feature introduction
• deliver solutions to customers, debug for customers, and ensure product quality
• depending on experience level, may address complex and critical customer issues requiring high level of technical expertise and business acumen
• provide pager/dial-in/on-site support to customer mission critical systems, to ensure customer systems/business stability and availability
• forming effective professional relationships with oracle technical account managers, oracle product support and customer, at all levels, to ensure customer satisfaction with oracles products and support organization
relevant experience and training:
- b.a./b.s. in a technical field or equivalent experience required
- minimum 8 years of it experiences, at least 5 years of solid experience in providing functional/ technical support on peoplesoft hcm, fscm
- knowledge on peoplesoft hcm, fscm or campus solutions
- experience on peopletools development, e.g. ae, ci, ib, query, sqr, bi publisher
- familiar with different kinds of peopletools
- solid peoplesoft upgrade experience
- knowledge on middleware, mainly tuxedo and weblogic
- knowledge on various os platforms especially linux and unix
- able to handle database issues, mainly oracle and sql server
- able to handle peoplesoft or db performance issue is a plus
- experience on stress test tool / peoplesoft test framework is a plus
- self-motivated, able to work independently and under pressure
- good communication skill and fluent in english and mandarin, cantonese is preferred
资深技术顾问岗位职责:资深技术支持
| 适配人群 | 售前技术支持,解决方案顾问,技术型销售 | 使用场景 | 市场拓展,方案宣讲,产品演示 |
|---|---|---|---|
| 设立背景 | 公司卖产品需要有人提前帮客户搞懂技术 | ||
| 核心职能 | 讲清楚产品怎么用、能解决啥问题、为啥选我们 | ||
| 工作内容 | 陪销售见客户、做方案、演示系统、写材料、测试产品 | ||
| 协作关系 | 跟销售一起跑客户,听销售安排;找研发和测试要支持;给客户答疑时拉技术同事帮忙 | ||
任职要求:
1、本科及以上学历,计算机软件相关专业;
2、三年以上互联网行业售前支持相关经验,丰富的售前、咨询、技术顾问等经验;
3、良好的方案功底和宣讲能力,能独立编写解决方案;
4、有网络安全、金融行业解决方案经历优先。
资深技术顾问岗位职责:资深技术专家
| 适配人群 | 技术领军人物,资深技术专家,分布式架构师 | 使用场景 | 技术研发规划,核心技术培养,技术团队管理 |
|---|---|---|---|
| 设立背景 | 公司要搞技术升级,得有人牵头定方向带队伍。 | ||
| 核心职能 | 定技术路线,带技术团队,培养骨干,搭梯队。 | ||
| 工作内容 | 和上下游团队开会讨论,写技术方案,带新人,做技术分享。 | ||
| 协作关系 | 跟产品经理、研发经理、架构师一起干活。向cto汇报。用会议、文档、代码评审配合。 | ||
资深技术专家 1,与上下游技术团队紧密协同,制定所负责领域前瞻性技术规划和研发方案。
2,作为技术领军人物,负责团队内核心技术骨干培养和人员梯队的搭建。
岗位要求:
1,o2o,电商等相关互联网方向8年以上工作经验;
2,在数据技术方向或java分布式工程技术研发方向有丰富的技术积累,有宏观技术视野,熟悉所在领域前沿技术趋势;
3,具备中大型技术研发团队管理经验。 1,与上下游技术团队紧密协同,制定所负责领域前瞻性技术规划和研发方案。
3,具备中大型技术研发团队管理经验。


















